Frequently Asked Questions

Our headquarters are located in Texas. However, we perform inspections across the USA with a network of tile and stone experts located in various regions around the country. If we do not have an inspector near you, we will travel to the site.

Inspection costs vary depending on the application and extent of the circumstance. Contact us for our rate sheet to get an idea on the different hourly rates and fees involved. We can quote your project usually within 24 hours.

No. There are many visual and non-intrusive methods for inspecting tile and stone installations without tearing into them. However, it is often the case that underlying conditions are the cause of many common problems and they cannot be determined and documented without removing tiles.

Most of the time, an installation can be repaired avoiding full removal and replacement. The key to repairs is often whether matching attic stock exists or can be sourced. Another key component is using qualified installers. Contact us about our quality control oversight services.

Yes. We can help remotely by giving guidance using electronic communication by reviewing documents, photographs, videos, and other information the client provides.

Yes. Our background in the industry was performing installations from small residential projects to large commercial projects. We can provide quality control to oversee your installer to assure the project meets industry standards and owner expectations.

No, not at this time. However, we can assist by providing installers to oversee your labor for small or large projects and we are licensed for installation. You can start with using qualified labor and we recommend hiring a firm with the NTCA 5-Star recognition.  Click Here to find 5-Star contractors in your area.

Yes. We carry general and professional liability insurance.